Privacy Policy

Last updated: February 13, 2026

1. General Information

This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with the use of the airbalance.pl website.

The controller of personal data is AIRBALANCE Spółka Cywilna based in Kraków, Poland (hereinafter: "Controller").

The Controller takes special care to protect the interests of data subjects, and in particular ensures that the data collected is processed lawfully, collected for specified legitimate purposes and not further processed in a manner incompatible with those purposes.

2. Controller Contact Details

For matters related to personal data protection, please contact the Controller:

• Email: oferta@airbalance.pl
• Phone: +48 513 290 792
• Address: ul. Władysława Łokietka 400/1, 32-334 Kraków, Poland

3. Scope of Data Collected

The Controller collects personal data in the following cases:

3.1. Contact Form

When using the contact form on the website, we collect:

• Name and surname
• Email address
• Phone number (optional)
• City (optional)
• Message content

3.2. Automatically Collected Data

When using the website, the following data is automatically collected:

• IP address
• Browser type
• Approximate location (based on IP) – used to display the weather widget
• Date and time of visit

4. Purposes of Data Processing

Personal data is processed for the following purposes:

• Responding to inquiries – to respond to messages sent via the contact form (legal basis: Art. 6(1)(b) GDPR)
• Preparing offers – to prepare and present service offers (legal basis: Art. 6(1)(b) GDPR)
• Establishing, pursuing or defending claims – for possible establishment, pursuit or defense against claims (legal basis: Art. 6(1)(f) GDPR)
• Content personalization – to display personalized information, e.g., weather widget (legal basis: Art. 6(1)(f) GDPR)

5. Data Retention Period

Personal data is stored for:

• Contact form data: for the period necessary to handle the inquiry, and then for the limitation period of potential claims (maximum 3 years)
• Automatically collected data: for the period necessary for analytical purposes (maximum 26 months)

6. Rights of Data Subjects

Each data subject has the right to:

• Access data – obtain information about processed personal data
• Rectify data – request correction of incorrect data
• Erase data ("right to be forgotten") – request deletion of data
• Restrict processing – request restriction of data processing
• Data portability – receive data in a structured format
• Object – object to data processing
• Complaint – file a complaint with the supervisory authority

To exercise the above rights, please contact us at: oferta@airbalance.pl

7. Data Recipients

Personal data may be transferred to the following categories of recipients:

• Hosting service providers (OVH)
• Email service providers
• Analytics service providers (in anonymized form)

The Controller does not transfer personal data to third countries (outside the European Economic Area).

8. Cookies

The airbalance.pl website uses cookies for:

• Ensuring proper website functionality
• Remembering user preferences
• Analytical and statistical purposes

Users can change cookie settings in their web browser at any time. Limiting the use of cookies may affect some website functionalities.

8.1. Types of Cookies Used

• Essential cookies – required for proper website functioning
• Functional cookies – enabling remembering user preferences

9. External Services

The website uses the following external services:

• Google Fonts – for displaying fonts. Privacy policy: policies.google.com/privacy
• ipapi.co – for determining approximate location based on IP address (for weather widget purposes)
• Open-Meteo – for fetching weather data

10. Data Security

The Controller applies appropriate technical and organizational measures to protect personal data against unauthorized access, loss or destruction, including:

• SSL/TLS connection encryption
• Secure data storage on servers
• Limited access to personal data

11. Changes to Privacy Policy

The Controller reserves the right to make changes to this Privacy Policy. Users will be informed of any changes by posting a new version of the Privacy Policy on the website.

12. Contact

For questions regarding this Privacy Policy or personal data processing, please contact: